Manager's FTE dropped
Medicinal Representatives' FTE
Sales Support demands
of work days
of meetings per day
of orders per day
The manager is not able to set limitations for the discount, monitor the effectiveness of the discount campaigns and react to the current sales. The manager and representatives have to prepare the reports manually. There is no automatic pre-processing of the data.
Due to various environments the representatives have to use to place their orders, it was necessary to set up a unified GUI (graphical user interface). The best solution was the deployment of the Transfer Order module.
The representatives can place all orders for all distributors in one environment. This reduced the difficulty of controlling systems and navigation in all of them. At the same time, the system updates the information on the status/completion of the orders. It is also able to prepare a summary and detailed overview. Undelivered products are being sent to customers automatically.